Overview
This training program will help attendees identify what is the ACH network and examples of ACH electronic payments. It will list the five basic participants in each electronic ACH transaction and describe the settlement process and the difference between a debit and a credit ACH transaction.
Why you should Attend
In the financial services industry, there is constant turnover and training new employees on the basics of ACH electronic payments can be difficult and time-consuming. Perhaps you have staff that have been working in ACH for some time, come to work every day, follow a checklist, but have no idea what or how the ACH payments get processed. For these employees and others whose responsibilities pertain to ACH payments, this webinar will provide the basis of how ACH payments work.
What are ACH payments, how do they work and what does that mean to a financial institution and its customers - are a few questions that will be answered during this introduction to ACH payment processing.
In this 90-minute information-filled session, attendees will discover the fundamentals of how ACH electronic payments work and the role that each participant in the ACH network plays to make ACH payments effective, efficient and inexpensive.
Areas Covered in the Session
- The ACH network - a brief history
- Five basic participants and their roles and responsibilities in the ACH network
- Common types of ACH payments - to identify how ACH payments are used everyday
- Identify the difference between a debit and credit transaction
- Illustrate the flow of ACH transactions among the basic five participants
- Definitions of terms and acronyms used in the ACH network
- How settlement works with the processing of ACH transactions
Learning Objectives
- Identify what is the ACH network and examples of ACH electronic payments
- List the five basic participants in each electronic ACH transaction
- Outline the roles each participant plays in the processing of ACH electronic payments
- Define the basic legal framework of the ACH network
- Illustrate the most common types of payments that flow through the ACH network
- Describe the settlement process and the difference between a debit and a credit ACH transaction
Who Will Benefit
- Financial Institution professionals (new/current operations staff)
- Banking operations managers and staff
- Compliance and risk professionals
- Treasury management professionals
- Aspiring AAPs (Accredited ACH Professionals)
- Loan officers
- Credit risk managers
- Payroll processors (new and current staff)
- Company/business owners (originators)
- Banking managers/ supervisors
- Third-party service providers and third-party senders
- Audit and compliance personnel/risk managers
Speaker Profile
Donna K Olheiser founded Dynamic Mastership, LLC in December 2014 to utilize her 24+ years’ experience in the financial services industry, by sharing her passion for training financial institutions and organizations on the Rules and processes for electronic payments (with her specialty being ACH payments). She holds the Accredited ACH Professional (AAP) designation (achieved in 2004).
Donna’s experience before founding Dynamic Mastership, includes 9 years’ serving as the Education Service Director at a Regional Payments Association (RPA), where she managed and facilitated the entire Education program for nearly 800 financial institution members. Prior to that, Donna spent 14 years with the Federal Reserve Bank of Minneapolis in various departments, where she started her training career as the Training and Development Specialist in 2003.
Donna is a certified Master Trainer who continually uses her extensive knowledge, experience, enthusiasm, and passion for transferring payment processing details, while using the adult learning theory is remarkable! Her training style has helped many payment professionals remain consistently informed of the NEW and ever-changing NACHA Operating Rules and explaining how the Rules apply when performing daily operational tasks including complex return and exception processing. She incorporates scenarios and examples in her detailed training, so the Rules are easy to comprehend and apply to real-life day-to-day ACH processing. Donna’s ability to engage the learner through the entire training event helps the adult learner apply what they have learned during and after each training session.
Instructor
Donna K Olheiser