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Donna K Olheiser

Founder, Dynamic Mastership, LLC

Donna K Olheiser , AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years’ training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences).

Ms. Olheiser is also an experienced project manager managing education programs for organizations processing electronic payments and developing personalized training programs for financial institutions. She has over 24 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

Her extensive knowledge, enthusiasm and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing. Ms. Olheiser’s ability to engage the learner through the entire training event helps the adult learner apply what they’ve learned during and after each training session.



  •  Wednesday, April 10, 2019
  • 10:00 AM PDT | 01:00 PM EDT,
  • 90 Minutes
  • ¤150.00
NEW - NACHA Operating Rules 2019 and Beyond

The NACHA Operating Rules need to be followed by all financial institutions who process ACH transactions.

  •  Friday, April 26, 2019
  • 10:00 AM PDT | 01:00 PM EDT,
  • 90 Minutes
  • ¤150.00
Exploring the "Newly Approved" Enhancements to Same Day ACH

Same Day ACH (SDA) was implemented in three phases, beginning Sept of 2016 and ending in March 2018.

  •  Wednesday, May 15, 2019
  • 10:00 AM PDT | 01:00 PM EDT,
  • 60 Minutes
  • ¤150.00
NEW NACHA Rule: Third-Party Sender Registration - Are you in Compliance?

Learn what a Third-Party Sender (TPS) is and how this impacts you as a participant in the ACH Network (as an ODFI or TPS).

  •  Wednesday, May 29, 2019
  • 10:00 AM PDT | 01:00 PM EDT,
  • 90 Minutes
  • ¤150.00
Conducting YOUR "NEW 2019" Annual ACH Rules Compliance Audit- a Step-by-Step Guide

The NACHA Operating Rules and Guidelines require that all participating depository financial institutions





  • Recorded
  • View Anytime
  • 90 Minutes
  • ¤190.00
NEW - NACHA Operating Rules 2019 and Beyond

The NACHA Operating Rules need to be followed by all financial institutions who process ACH transactions.

  • Recorded
  • View Anytime
  • 90 Minutes
  • ¤190.00
Exploring the "Newly Approved" Enhancements to Same Day ACH

Same Day ACH (SDA) was implemented in three phases, beginning Sept of 2016 and ending in March 2018.

  • Recorded
  • View Anytime
  • 60 Minutes
  • ¤190.00
NEW NACHA Rule: Third-Party Sender Registration - Are you in Compliance?

Learn what a Third-Party Sender (TPS) is and how this impacts you as a participant in the ACH Network (as an ODFI or TPS).

  • Recorded
  • View Anytime
  • 90 Minutes
  • ¤190.00
Conducting YOUR "NEW 2019" Annual ACH Rules Compliance Audit- a Step-by-Step Guide

The NACHA Operating Rules and Guidelines require that all participating depository financial institutions