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Webinar Price Details

Overview

Disagreements in the workplace can become unproductive if they are not managed adequately. However, productive disagreements have the potential to build a culture that embraces fluent communication and allows employees to broaden their perspective. Additionally, constructive disagreement helps teams work better as a unit as well as strengthen relationships among colleagues.

Why you should Attend

Conflict can be a valuable tool in team negotiation and decision making. Leaders should be able to navigate and foster constructive disagreements in a way that builds resilient teams.

This is a method that strengthens team unity while allowing the diversity of thoughts and ideas to flourish. Even in situations where a decision doesn't align with everyone's opinion, implementing constructive disagreements ensures that all team members feel heard and respected. This webinar will teach attendees how to use conflict resolution strategies to build superior teams that are collaborative and innovative.   

Areas Covered in the Session

  • Innovative Strategies for Managing Conflict Resolution in The Workplace
  • How to create a respectful environment where team members feel relaxed and comfortable expressing their constructive opinions
  • Ways to find common ground to generate compromise and encourage team members to provide constructive feedback
  • Creative ways to lead discussions that center around the problem or idea, not the individual
  • The importance of procedural and distributive Fairness
  • How to identify specific criteria that influence decision outcomes
  • What is “Group Think” and how it prevents team members from sharing their true views in workplace discussions

Who Will Benefit

  • C-Suite Executives
  • All Levels of HR
  • Business Owners
  • New Supervisors
  • Managers
  • Organizational & Non-Profit Leaders

Speaker Profile

Racquel L. Harris is a Business Strategist and Human Resources Consultant at R. L. Harris & Associates, LLC. Racquel has 25 years of Executive level experience in Human Resources and earned two certifications in Human Resources (PHR, and SHRM-CP) and certification in Risk Management (CRMC).

She holds a bachelor’s degree in communications from Indiana University. Racquel has a full and comprehensive understanding of how important training is to an organization. She has a high aptitude for strategic planning and execution which she implemented while she was President of the Michiana Chapter of the Society for Human Resources Management. Under her leadership, the organization achieved the prestigious Chapter of the Year Award from the Indiana State Council of The Society for Human Resources Management. Racquel is an expert in Labor Relations, Federal and State employment laws, and strategically aligning human resources with organizational goals.

She has a demonstrated ability to use data and statistics to solve problems. Racquel is recognized in the community as a servant leader which has earned her numerous awards including the Martin Luther King Drum Major award presented by former Mayor Jeff Rea, The “40 under 40” recognition by the St. Joseph County Chamber of Commerce, The Seven Seals Award by the ESGR, and the Michiana Chapter Society for Human Resources Management 2010 Leader of the Year.