Zurich, Switzerland: +41 - 43 434 80 33   |   US: (510) 954-3145   |   support@traininng.com

Webinar Price Details

Overview

In today's fast-paced business environment, effective communication is more than just a tool it's a strategic asset that can significantly impact an organization's bottom line. This program delves into communication strategies that enhance efficiency, foster collaboration, and ultimately increase profitability. Participants will explore practical, proven communication methods that not only streamline internal processes but also improve client relationships, employee engagement, and overall organizational performance.

Why you should Attend

Organizations that prioritize clear, open, and strategic communication tend to outperform their competitors. This session provides you with the skills and insights needed to enhance communication within your team, optimize your message delivery to clients, and create a culture of transparency and collaboration.

By attending, you'll gain actionable strategies that directly contribute to increasing your organization's profitability and long-term success. Whether you're a leader, manager, or communication professional, this program will equip you with the tools to drive positive changes within your organization.

Areas Covered in the Session

  • Building transparent, open lines of communication across all levels to promote collaboration and boost employee engagement
  • How to enhance client relationships and ensure that messaging is aligned with business goals for improved customer satisfaction and retention
  • Techniques for managing communication during a crisis to minimize negative impacts and maintain trust
  • Leadership communication skills that inspire teams, foster accountability, and drive organizational success
  • Key metrics to track the success of communication strategies and their impact on profitability

Who Will Benefit

  • This program is ideal for Professionals at all levels who are interested in enhancing their communication skills to drive organizational success and profitability

Speaker Profile

Racquel L. Harris is the President and Chief Strategy Officer at R.L. Harris & Associates, LLC, bringing over 25 years of executive-level experience to her role. With dual certifications in Human Resources and Risk Management, she also holds a BA in Organizational Communication from Indiana University and an MBA from Purdue University. Currently, Racquel is pursuing her Doctorate in Strategic Leadership.

She has a deep understanding of the pivotal role training plays within an organization and excels in strategic planning and execution, skills she honed during her tenure as President of the Michiana Chapter of the Society for Human Resource Management (SHRM) and on the Indiana SHRM State Council. Racquel is an expert in labor relations, federal and state employment laws, and aligning human resources practices with organizational objectives. Known in the community as a servant leader, she has received multiple accolades, including the Martin Luther King Drum Major Award from former Mayor Jeff Rea, the "40 under 40" recognition by the St. Joseph County Chamber of Commerce, the Seven Seals Award from the ESGR, and the Michiana SHRM Leader of the Year Award.

Her commitment to community service is further demonstrated through her roles on several boards and committees In addition to her professional work, Racquel frequently volunteers her time offering professional skills training to help individuals prepare for employment. She remains dedicated to supporting the growth and success of others.