The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for
1 HR
(General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more
Overview
There are some basics that you will need in order to lay the foundation for your new role. Building new and effective key relationships is one essential skills as is learning how to increase your personal effectiveness, and developing the employees who your supervise or manage to achieve company goals. This webinar discusses the foundational skills and do’s and don’ts to start off being successful in your new role.
Why you should Attend
Doing work as an individual contributor is one thing and now supervising other or managing others are new challenges. It will be much easier if you understand the new expectations that people have of you. There are new skills that you will need in order to get the work done through others and manage stakeholder expectations.
Areas Covered in the Session
- Understanding your new role
- Recognize the 10 most common pitfalls to avoid
- Setting Expectations
- Supervising Friends/Peers
- Build Trust
- Delivering supportive and corrective feedback to your employees
- Managing conflict and disagreement with greater ease
- Adjusting your behavioral style to give yourself a winning edge
Who Will Benefit
- Newly promoted supervisors or managers recently promoted with less than one year experience
Speaker Profile
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey’s is currently a faculty member of American Management Association where she trains communication skills.