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This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more

Overview

Employees depend on their employers to hear and resolve their workplace concerns. Unaddressed employee complaints and grievances can have serious legal implications for organizations.  Addressing employee grievances is essential to creating a safe and harmonious workplace. Furthermore, it builds trust, promotes open communication, and reduces turnover. 

Why you should Attend

Employee grievances are becoming more common in wake of quiet quitting and loud quitting in the workplace. Human Resources professionals can mitigate issues before they snowball into litigation by utilizing a robust compliance infrastructure, maintaining comprehensive employee handbooks, and having clear internal procedures. 

Additionally, employers have a responsibility to address all grievances and complaints expeditiously and uniformly to protect their employees and the organization’s reputation.

 
This training will teach attendees the various types of employee grievances and how to strategically handle them promptly and efficiently. 

Areas Covered in the Session

• Types of Employee Complaints & Grievances
• Common Reasons for Employee Grievances and Strategies for Addressing them
• Writing Robust Policies 
• Establishing a Structured Grievance Handling Procedure
• An Overview the Grievance Investigation Process

Who Will Benefit

• HR
• Executives
• Senior Level Management