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This activity has been approved for
(General) recertification credit hours toward aPHR,
Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.
1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.
Work remotely is becoming more of a norm in the tech industry. Various studies have shown that it is more difficult to get virtual teams to bond, harder for informal leaders to emerge, tougher to create genuine dialogue, and easier for misunderstandings to escalate.
Leaders must deal with an array of cultural issues that can include differences in business protocol, decision-making, dealing with authority, the concept of time, negotiation styles, and the emotional reactions allowed - or expected - in a business environment.
In this webinar you will learn how to communicate, establish trust and build strong working relationships.
Why you should Attend
There are a couple key techniques that are specific to remote management. Trust needs to be established quickly when working with remote team members, as well as communicating expectations to collaborate towards successful outcomes.
You need tools that will help you to influence others address differences and establish credibility while learning how to supervise across time zones and even cultures.
Areas Covered in the Session
- Dealing with real challenges from the virtual workplace
- Unique challenges of leading a virtual, remote or dispersed team
- Success factors for virtual teams
- The unique role of a virtual team leader
- Defining leadership in the virtual workplace
- Trust and Trust Busters
- Culture and the role it plays on a Virtual Team
- Language and Expressions
- Cultural Differences
- Working with Time Zones
- Communication Challenges
- How to overcome them
- Providing clear direction, clear concise
- Setting expectation
- Recognize Your Own Communication Style
- Managing performance from a distance
- Proactively managing for enhanced performance
Who Will Benefit
- Anyone who is part of a Remote Team
- Interacts Virtually with Team Members or Managers who have remote employees
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey’s is currently a faculty member of American Management Association where she trains communication skills.