Overview
The Wall Street Journal claims that feedback is too difficult and we need to use softer words. Hogwash. Feedback is necessary for growth, but you don't have to be a jerk to give good feedback.
Managers and HR people need to provide feedback often in all ways, shapes, and forms. This webinar focuses on the skills you need to let people know what they do wrong and what they do right. Remember, positive feedback is an important aspect of feedback!
Why you should Attend
Giving feedback is a core skill that all people leaders need. Whether you manage a team or work in an HR capacity, you need to know how to give feedback-and feedforward. This will help give you hands-on tips on how to do this without being preachy or mean.
Areas Covered in the Session
- Dealing with people is a core management function
- Feedback is about making your employees' jobs easier
- Why listening is so important
- Communicate-even if you're an introvert
- Extrovert management tips
- Why timely feedback is so important
- Why your authentic self is is probably not the bests self to give feedback
- Make sure you're clear
- How to use ChatGPT to build clarity
- How to stay on track
- Using "Feedforward"
- Don't induce panic
- Create calm
Who Will Benefit
- Business Owners
- Human Resources Professionals
- Managers & Supervisors
- Project Managers
- Team Leaders
- Compliance Professionals
- Operations Professionals
Speaker Profile
Suzanne Lucas spent 10 years in corporate HR where she hired, fired, managed the numbers, and double-checked with the lawyers. She left the corporate world to advise people and companies on how to have the best Human Resources departments possible.
Suzanne integrates best practices with innovative ideas and humor, including using improv comedy as a tool for leadership development.
Suzanne’s writings have been published at CBS News, Inc. Magazine, Reader’s Digest, and many other sites. She’s been named a top influencer in HR. You can read her archives at EvilHRLady.org or check out her Tedx Talk: Forget Talent and Get to Work.
Instructor
Suzanne Lucas