The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org." ...more

Overview

In this webinar, we will focus on Behavioral/Competency-based interviewing methods for interviewing candidates for positions with your company. 

Behavioral or competency-based (terms often used interchangeably) interviews are based on the premise that past performance is the best predictor of future performance. The questions in a behavioral or competency-based interview are designed to reveal the extent to which the candidate exhibits the knowledge, skills, abilities, or characteristics of the desired behavior/competency.

Competencies are a collective of specific knowledge, skills, abilities, and characteristics learned and developed over time or through specific experiences. Competencies are not just about what a candidate knows, but how candidates apply what they know to meet the job expectations.

Identifying and defining the specific competencies needed to perform the essential duties in each position will help set clear expectations for the role, provide flexibility as needs and technology evolves, and provide a foundation for equitably assessing whether or not a candidate is the best fit for the role.

Why you should Attend

While conducting an interview may seem simple, it’s not an easy task. A lot of preparation goes into conducting an effective job interview. Unfortunately, many hiring managers do not prepare as well as they should for this critical step, leading to costly hiring mistakes. The cost of a bad hire is steep, and we are not just talking about salary. Training costs, severance payments, hiring a replacement, and customer service problems are things that can significantly impact a business’s budget.

An ideal job interview should give us a chance to learn more about the candidate and the candidate a chance to know more about the company. Learning how to conduct an interview is extremely important for hiring the best candidates for the business

Areas Covered in the Session

• How to conduct behavioral/competency-based interviews
  
• Tips for conducting effective interviews
  
• The many different types of interviews, and how each is different.
  
• Creating an interview plan that makes the process smoother.
  
• What questions are you not allowed to ask?
  
• Reviewing the job description - is it ADA compliant?
  
• Looking beyond the resumé to properly vet a job candidate.
  
• Steering clear of off-limits questions and seemingly benign topics.
  
• Follow-up questions that draw insightful (not canned) responses.
  
• Accurately assessing skills and attitude based on their answers.
  
• Picking up on behavioral red flags - what to watch for and why.
  
• USDOL requirements for retention of interview records and notes.
  

Who Will Benefit

• Leaders
  
• HR Professionals
  
• Managers
  
• Supervisors
  
• Business Owners