Very few businesses focus on elevating "interaction" so that a brand experience includes a personal connection with the consumer and addresses their genuine interests and needs. This branding disconnect is a problem not only for female consumers but also for businesses that lose potential sales and women's loyalty. Katie has delivered this Brand Experience keynote across all industries around the world. CustomHER Experience sends the clear message that true power comes when businesses focus on providing a brand and consumer experience that women?the world’s most influential consumers-can't live without.
Speaker Profile
Katie Mares As a brand experience expert, TED talk speaker, and #1 Best Selling Author of Custom HER Experience, Katie knows firsthand the challenges organizations encounter as they strive to design a sustainable and effective CX program tailored for the female consumer. Katie brings a unique blend of experience, combining her expertise in customer experience, resilience building, and women’s empowerment.
Katie has inspired audiences around the world to think differently about the female consumer, customer experience, and leadership. She has worked with globally recognized brands, including Volvo, Honda, Celebrity Cruises, and Canada Post.