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Webinar Price Details


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HSRM Traininng.com LLC is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. ?
1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.


In this workshop, we'll explore leaders must shift their thinking when exploring how they would get something done when trying to coach someone else in getting it done. 

Topics explored include:

  • How our styles may unconsciously influence our coaching approach
  • Picking the right coaching approach based on the individual's competence and motivation
  • Noticing and calling out good performance effectively
  • A simple structure for setting people up for success with a task/responsibility

Why you should Attend

One of the biggest things leaders find challenging when they move from an individual contributor to a manager is learning how to effectively "coach others up".

Suddenly the things that got you promoted to manager (technical competence) don't matter as much as what is needed when coaching people on your team. This workshop focuses on the skills and thinking that go into coaching people to develop.

Areas Covered in the Session

  • The four style domains and how they interact
  • How to approach an employee who knows how to do the work, but for some reason is not engaging
  • Structures for reinforcing good behavior and confronting unhelpful behavior
  • The importance of explaining the "why"

Who Will Benefit

  • All Leadership Levels

Speaker Profile

Rich McLaughlin Rich has been an observer and practitioner of innovation and employee engagement processes for over 20 years. He has over 13,000 hours designing and facilitating leadership and interpersonal skills workshops, and innovation explorations with teams to help them jump start their change and innovation efforts.

He has helped teams as small as 8 and departments as large as 100 learn how to blend external developments (to understand where customer needs are moving) with internal employee engagement processes (to show how to stimulate internal experiments and capitalize on those opportunities). Rich also enjoys helping leaders grow by focusing more on people skills and less on technical ones. He brings an experiential approach in his work with client teams. His client’s value the engaging way he works with their people whether facilitating a leadership workshop, working with a specific team, or challenging employees to be more accountable for the whole.

Rich spent time learning about instructional design and change management at Accenture, helped Square D Company develop and implement their TQM programs and processes and developed the leadership curriculum and internal consulting practice at Baxter Healthcare during his time as an internal OD practitioner. The last 8 years of his practice he has been following the intersection of Innovation and Design Thinking.

Rich received his M.A. in Training and Development for Business from Ohio State University, and has been consulting faculty for the University of Notre Dame’s College of Business since 2000. He is author of, Rules of Engagement: A Story About How Leaders Can More Effectively Engage Employees. And he co-authored Tapping Team Intelligence: Exercises that connect team members, engage their creativity and foster collaboration.