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Rich McLaughlin

Consultant/Trainer, Primeast

Rich McLaughlin Rich has been an observer and practitioner of innovation and employee engagement processes for over 20 years. He has over 13,000 hours designing and facilitating leadership and interpersonal skills workshops, and innovation explorations with teams to help them jump start their change and innovation efforts.

He has helped teams as small as 8 and departments as large as 100 learn how to blend external developments (to understand where customer needs are moving) with internal employee engagement processes (to show how to stimulate internal experiments and capitalize on those opportunities). Rich also enjoys helping leaders grow by focusing more on people skills and less on technical ones. He brings an experiential approach in his work with client teams. His client’s value the engaging way he works with their people whether facilitating a leadership workshop, working with a specific team, or challenging employees to be more accountable for the whole.

Rich spent time learning about instructional design and change management at Accenture, helped Square D Company develop and implement their TQM programs and processes and developed the leadership curriculum and internal consulting practice at Baxter Healthcare during his time as an internal OD practitioner. The last 8 years of his practice he has been following the intersection of Innovation and Design Thinking.

Rich received his M.A. in Training and Development for Business from Ohio State University, and has been consulting faculty for the University of Notre Dame’s College of Business since 2000. He is author of, Rules of Engagement: A Story About How Leaders Can More Effectively Engage Employees. And he co-authored Tapping Team Intelligence: Exercises that connect team members, engage their creativity and foster collaboration.



  •  Wednesday, June 26, 2024
  • 08:00 AM PDT | 11:00 AM EDT,
  • 60 Minutes
  • $110.00
Courageous Conversational Skills to Maintain a Healthy Working Relationship

In this workshop, we'll start by looking at the situations that most challenge attendees regarding: having courageous conversations.

  •  Tuesday, July 9, 2024
  • 08:00 AM PDT | 11:00 AM EDT,
  • 60 Minutes
  • $110.00
Bridging Generation Differences at Workplace

We work in times where rapid change is the norm. This means that our younger workforce is coming of age earlier.

  •  Tuesday, July 23, 2024
  • 08:00 AM PDT | 11:00 AM EDT,
  • 60 Minutes
  • $110.00
Facilitating Effective Team Decision-Making

We know that the most robust decisions come from teams vs. individuals. Simply because a team of people will more likely bring a fuller appreciation of the situation than any one individual.

  •  Tuesday, August 6, 2024
  • 08:00 AM PDT | 11:00 AM EDT,
  • 90 Minutes
  • $110.00
Workforce Management : Employee Engagement and Working

In this workshop, we'll explore how leaders can engage their respective teams in addressing both short-term business challenges as well as longer-term growth needs.





  • Recorded
  • View Anytime
  • 60 Minutes
  • $150.00
Coaching Others to Performance Improvement

In this workshop we'll explore leaders must shift their thinking when exploring how they would get something done, when trying to coach someone else in getting it done.

  • Recorded
  • View Anytime
  • 60 Minutes
  • $150.00
Coaching Others to Performance Improvement

In this workshop, we'll explore leaders must shift their thinking when exploring how they would get something done when trying to coach someone else in getting it done.

  • Recorded
  • View Anytime
  • 60 Minutes
  • $150.00
Courageous Conversational Skills to maintain a Healthy Working Relationship

In this workshop, we’ll start by looking at the situations the most challenging attendees are having courageous conversations.

  • Recorded
  • View Anytime
  • 4 Hours
  • $445.00
4-Hour Virtual Seminar on Management Skills for New Managers

Many new leaders struggle with shifting from doing the work to leading others who are doing the work.