Rich McLaughlin Rich has been an observer and practitioner of innovation and employee engagement processes for over 20 years. He has over 13,000 hours designing and facilitating leadership and interpersonal skills workshops, and innovation explorations with teams to help them jump start their change and innovation efforts.
He has helped teams as small as 8 and departments as large as 100 learn how to blend external developments (to understand where customer needs are moving) with internal employee engagement processes (to show how to stimulate internal experiments and capitalize on those opportunities). Rich also enjoys helping leaders grow by focusing more on people skills and less on technical ones. He brings an experiential approach in his work with client teams. His client’s value the engaging way he works with their people whether facilitating a leadership workshop, working with a specific team, or challenging employees to be more accountable for the whole.
Rich spent time learning about instructional design and change management at Accenture, helped Square D Company develop and implement their TQM programs and processes and developed the leadership curriculum and internal consulting practice at Baxter Healthcare during his time as an internal OD practitioner. The last 8 years of his practice he has been following the intersection of Innovation and Design Thinking.
Rich received his M.A. in Training and Development for Business from Ohio State University, and has been consulting faculty for the University of Notre Dame’s College of Business since 2000. He is author of, Rules of Engagement: A Story About How Leaders Can More Effectively Engage Employees. And he co-authored Tapping Team Intelligence: Exercises that connect team members, engage their creativity and foster collaboration.
Emotions are running high and people sometimes do things that others find irritating. Sometimes people do not hold to their commitments.
In this workshop, we’ll explore an innovation process championed by design thinking firm IDEO.
In this workshop, we'll explore how team leads can more effectively run their team meetings and ensure that they can make effective team decisions.
Addressing generational differences starts with examining the unconscious biases we may bring to our work conversations and interactions.
In this workshop we'll explore leaders must shift their thinking when exploring how they would get something done, when trying to coach someone else in getting it done.
In this workshop, we'll explore leaders must shift their thinking when exploring how they would get something done when trying to coach someone else in getting it done.
In this workshop, we’ll start by looking at the situations the most challenging attendees are having courageous conversations.
Many new leaders struggle with shifting from doing the work to leading others who are doing the work.