Zurich, Switzerland: +41 - 43 434 80 33 | US: (510) 954-3145 | support@traininng.com
Instructor
Suzanne Lucas
Behavioural issues and conflict in the workplace are inevitable. Whenever you have diverse groups of people working together on a daily basis, conflict will arise. Each employee brings to the workplace a unique set of attitudes, ideals and beliefs that may differ from that of their coworkers. In addition to Behavioural issues and conflict, the issue of workplace incivility and the negative impact it has on your organization’s culture is monumental. Unresolved Behavioural issues, conflict and incivility often result in loss of revenue, productivity, the stifling of creativity, and the creation of barriers to cooperation and collaboration.
It’s helpful to view Behavioural issues, conflict and incivility in your workplace as opportunities. Within every employee issue, there is the potential for tremendous teaching and learning opportunities. There is also the potential for growth and development. When you address divergent positions properly, you can stimulate innovation and learning in ways you can’t imagine.
Problematic behaviour or conduct usually develops over time. As a Manager or Supervisor, the more proactive you are in dealing with these problems the more likely it is that you will increase your chances for a positive outcome. Conflict and Behavioural issues that are avoided or ignored will only fester and grow into resentment.
Join us to learn about the necessary tools and information you need to effectively and confidently address workplace issues, conflict and incivility in your organization.