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Webinar Price Details


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HSRM Traininng.com LLC is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. ?
1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.


Many new leaders struggle with shifting from doing the work to leading others who are doing the work. Those same leaders are often promoted for the very thing (being technically competent in their prior role) they now have to let go of as they lead others. No wonder they may struggle in the beginning. Does the other shift have to do with new leaders becoming much more conscious (self-aware) of a number of things including How does my behavior come across to others who are now looking at me in a very different light?

Am I aware of my strengths and how they may get in my way? Am I aware of my blind spots and am I open to hearing about them from my team? Can I resist "doing" for others and instead "coaching?" Can I help my team focus by reminding them of our core promises and protecting them from noise and distractions?

Why you should Attend

Many new leaders struggle with questions like "How much should I show strong direction vs. allow people to figure things out for themselves?" "How do I coach others effectively without constricting their creativity?" and How do I hold people accountable to standards that are important to the team's success without alienating team members?"  These are all challenges we will explore and practice in this experiential workshop.

Other new leader topics will explore include; "How much responsibility should I take on for the motivation and engagement of my team?" and "How do I work through skepticism and doubts the team may have about what we must deliver?"

Areas Covered in the Session

Upon completion of the workshop, attendees should be able to:

  • Identify the right coaching approach to take with team members based on their competence and confidence
  • Provide effective reinforcing feedback when observing people doing the right things
  • Provide corrective feedback in a tactful way
  • Listen in a way that engages others helping them work through their skepticism

Who Will Benefit

  • New Managers
  • Team Leads

Speaker Profile

Rich McLaughlin Rich has been an observer and practitioner of innovation and employee engagement processes for over 20 years. He has over 13,000 hours designing and facilitating leadership and interpersonal skills workshops, and innovation explorations with teams to help them jump start their change and innovation efforts.

He has helped teams as small as 8 and departments as large as 100 learn how to blend external developments (to understand where customer needs are moving) with internal employee engagement processes (to show how to stimulate internal experiments and capitalize on those opportunities). Rich also enjoys helping leaders grow by focusing more on people skills and less on technical ones. He brings an experiential approach in his work with client teams. His client’s value the engaging way he works with their people whether facilitating a leadership workshop, working with a specific team, or challenging employees to be more accountable for the whole.

Rich spent time learning about instructional design and change management at Accenture, helped Square D Company develop and implement their TQM programs and processes and developed the leadership curriculum and internal consulting practice at Baxter Healthcare during his time as an internal OD practitioner. The last 8 years of his practice he has been following the intersection of Innovation and Design Thinking.

Rich received his M.A. in Training and Development for Business from Ohio State University, and has been consulting faculty for the University of Notre Dame’s College of Business since 2000. He is author of, Rules of Engagement: A Story About How Leaders Can More Effectively Engage Employees. And he co-authored Tapping Team Intelligence: Exercises that connect team members, engage their creativity and foster collaboration.