Overview

In this session, we'll take you on the entire journey to creating an instruction manual, one type of technical writing. From gathering information and resources to producing the final document, we'll cover each step along the way showing you tools and techniques for making short work of daunting tasks. We will be working from the Microsoft Office Suite, but the information will be applicable across other applications suites.

We'll also look at common missteps in creating technical documentation that can create unnecessary work for others and non-compliance. Understanding how the end user will consume and apply the information you assemble can help you save time and produce precisely what is needed. In this section we'll cover writing styles, integrating multiple information resources and how to use styles for precise formatting and organization.

Finally, we'll cover how to produce and end product of a technical writing assignment. Whether the end product is printed, presented in electronic format or presented online as an interactive tool, you'll have a solid foundation on how to produce a valuable final product.

Why you should Attend

Do you have to create complex content to guide others on the use of systems, applications, processes, policies, and procedures? Are you confident that what you're creating is well understood? Technical writing is part art and part tech. Communicating the technical is more than good writing and complex document skills. It is also structuring information to make following instructions straightforward and easy. 

Creating useful technical documentation involves integrating graphics and even video and audio elements. In many cases your technical document is an aggregating instrument that links multiple types of information sources together in a meaningful way.

Solid technical writing skills and a firm understanding of the tools in your tool box will enable you to communicate very important information in ways it can be used, updated and understood. And with some useful tips and tricks you'll learn how to be more efficient with your information gathering, organization and document production, eliminating rework and repetitive tasks.

Areas Covered in the Session

• Different types of technical documentation and how to know what is expected
• Creating a project plan for your technical document
• Options for information gathering repositories
• Structuring your document 
• Writing technical information in an understandable way
• Producing final products that are accessible and updatable

Who Will Benefit

• Technical Writers 
• Content Managers
• Managers
• Supervisors
• HR Managers
• Administrative Professionals
• Project Managers
• Project Coordinators