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Overview

This program presents a view for the person who needs to understand what Six Sigma is and how the process works.

It will also identify the process methodology DMAIC and the associated tools that enable the Six Sigma approach to work.  It’s application is appropriate in all environments if the intent of an enterprise’s mission is to improve the organizations processes.  Successful deployments look beyond a focus on quality improvements to profitability, sustainability and long-term growth.

Why you should attend

  • What is Six Sigma?
  • How to implement it?
  • What is Voice of the Customer and how to utilize such?
  • What are the tools and techniques to employ when implementing the DMAIC process?
    • Cause and effect Analysis.

Areas Covered in the Session

  • What is Six Sigma?
    • The philosophy
  • Implementation
    • Timetable and infrastructure.
  • Opportunities
    • Customer expectations – VOC, QFD
  • Employing Data
    • Cost of Poor Quality 
  • DMAIC Process

Who Will Benefit

  • Vice Presidents of Operations
  • Sales and Marketing
  • Product Development
  • Managers
  • Directors
  • Supervisors of Purchasing 
  • Materials Management
  • Production
  • Process Engineering
  • Quality Inspection
  • Order Entry and Contract Administration
  • Functional activities of Production Schedulers, Quality Inspectors, Buyers, Procurement analysts, Inventory Planners, Materials Control, Customer Service/Order Entry, and Record Administration