The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for
(General) recertification credit hours toward aPHR,
Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program.
1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.
Learn strategies you can employ to shift perspective, repair and build relationships, and create more positive interactions. Learn techniques to ease the tension and increase positivity and productivity.
Why you should Attend
Do you sometimes find it difficult to work with certain people? Perhaps even one particular person? Do you get frustrated, angry or intimidated when they won't agree or just "go along with the program"? Does it make you feel hopeless, not knowing how to change the situation? Is it negatively impacting your work? Maybe even your whole team?
Areas Covered in the Session
- Confidently and effectively address difficult people and situations with tact and respect
- Strengthen relationships and avoid/minimize potential issues
- Address people and situations with empathy and patience
Who Will Benefit
- Anyone challenged with how to handle difficult people or situations
Marie Bankuti is an international Executive Coach and founder of Tether Free Vision. She has more than three decades of experience in coaching, training, speaking, and information technology. Her work focuses on helping individuals step fearlessly into possibility in their lives and careers.
Having worked with hundreds of individuals from more than a dozen countries, Marie helps leaders and diverse teams work and relate effectively across any number of different cultural contexts, by building awareness, enhancing communication, minimizing conflict, and boosting productivity.
Her professional qualifications include Professional Certified Coach, Certified Cultural Intelligence Facilitator, and certified Project Management Professional. She holds a BSBA from Emmanuel College, Boston.
Marie offers individual, group, and corporate coaching and training programs, as well as career coaching. She sees possibility everywhere and will soon be a published author, sharing her personal journey hiking the Camino de Santiago.
To learn more and be in touch, visit TetherFreeVision.com