Overview
The Power of Connection: How Emotionally Intelligent Leaders Communicate for Maximum Impact is a transformative learning experience designed for leaders who want to elevate their communication skills beyond surface-level exchanges. This session goes beyond the mechanics of speaking and listening; it explores how EQ enhances a leader’s ability to inspire, engage, and build meaningful relationships.
Participants will learn how self-awareness, empathy, and adaptability influence communication and how to use these skills to create deeper connections. Leaders will receive practical techniques to navigate difficult conversations, foster psychological safety, and ensure their messages land with clarity and impact.
This training is essential for leaders who want to move from simply managing people to genuinely leading them. Mastering EQ-driven communication in one-on-one conversations, team meetings, or high-stakes discussions will enable leaders to motivate their teams, resolve conflicts effectively, and create a culture where people thrive.
Why you should Attend
Research has proven that leaders who exhibit Emotional Intelligence (EQ) are more effective, influential, impactful, and generally better leaders. Emotionally Intelligent leaders can build stronger relationships, navigate tough conversations with confidence, and create environments where people feel heard, valued, and motivated.
This session will equip you with the tools to handle tough conversations, deliver feedback that drives growth, and foster a culture of collaboration and psychological safety. Attending gives you practical strategies to enhance your leadership presence, turn difficult conversations into productive ones, and communicate authentically and positively. If you want to move beyond transactional interactions and truly connect with your team in a way that drives results, this training is an opportunity you can’t afford to miss.
Areas Covered in the Session
- How EQ shapes leadership communication and decision-making
- Building self-awareness to enhance clarity and authenticity
- The role of empathy in fostering trust and engagement
- Strategies for navigating high-pressure or emotionally charged conversations
- Techniques for de-escalating conflicts and fostering collaboration
- Creating a culture of open dialogue and psychological safety
- Speaking with presence, confidence, and emotional resonance
Who Will Benefit
- CEO's
- COO's
- CHRO's
- CLO's
- VP's
- Directors
- Operations Managers
- Managers
- Team Leaders
- Supervisors
- Leaders
Speaker Profile
Veronica Matthews is the Founder and Chief Leadership Coach of VLM Coaching & Consulting Services, LLC. She brings over 25 years of corporate human resources experience to her work. As an Executive Coach and Corporate Trainer, Veronica supports her clients in using emotional intelligence to become more effective leaders, guiding them to embrace challenging aspects of leadership, such as managing conflict and delivering constructive feedback.
She holds a Bachelor of Business Administration (BBA) in Business Management from Howard University and multiple human resources, leadership coaching, diversity, equity, and inclusion certifications. Veronica is dual-certified by SHRM and HRCI (SHRM-SCP and SPHR), certified in Diversity, Equity, and inclusion by the University of South Florida, and has earned her leadership coaching certification from Accomplishment Coaching, an International Coaching Federation (ICF)- certified program.
Veronica specializes in providing one-on-one and group coaching sessions and tailored training solutions for organizational executives, leaders, and teams. Her expertise helps organizations enhance effectiveness, improve performance management, and boost employee engagement. Known for her informative, engaging, and empathetic presentation style, Veronica excels at translating complex and sensitive topics into clear, actionable insights.
She has partnered with notable organizations such as Freddie Mac, TripAdvisor, Marriott, HP, and Rutgers University, delivering impactful coaching and training solutions that drive measurable results.
In 2022, Manage HR Magazine voted her firm one of the top 20 Leadership Development Coaching and Training organizations, and Insight Digest voted her one of the Top 15 Coaches in Washington, DC, in 2024.