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An organization monitors internal performance using a variety of systems, databases, and tools; these same processes can be adapted for use in monitoring supplier performance.

The tools and criteria used to measure internal processes provide a structure and criteria to measure supplier performance both at the macro level (overall performance) as well as the micro level (an individual supplier’s performance).  

Benefits that can be realized from monitoring supplier performance include: supplier selection, compliance to contract requirements, and process improvement opportunities.

Supplier performance monitoring need not be a complicated or expensive process; it does need a defined process with regular reviews to ensure it is both efficient and effective.  

Why you should Attend

In today's expanding global marketplace, competition for market share and resources is fierce. Product margins are shrinking as costs for goods and services are rising as well as impacts from disruptions in the supply chain.

Monitoring supplier performance is a method to manage the risks from suppliers, take advantage of opportunities with high performing suppliers and look for supplier development / improvement opportunities within the supply base.

Supplier performance monitoring is a key element to managing suppliers.

Monitoring performance of suppliers can be overwhelming.  What to monitor? How often should performance be monitored?  What should be communicated to suppliers?  

This webinar will look at monitoring supplier performance across several levels and present tools that can be used to make the process efficient, effective, and less daunting.

Areas Covered in the Session

  • Supplier Performance monitoring: Macro and Micro levels
  • Supplier Performance monitoring tools
  • Supplier Performance monitoring systems and processes

Who Will Benefit

Anyone engaging and interacting with suppliers:

  • Supplier Quality Engineer
  • Supplier Quality Manager
  • Purchasing Agent/Buyer
  • Commodity Manager
  • Quality Engineer
  • Quality Manager etc.

Speaker Profile

Daniella Picciotti has over 25 years of experience in Supplier Quality Management across an array of industries include aerospace, medical device, and nuclear energy. Currently, Daniella is the principle at QMS Alliance (a quality management systems consultant), is a certified lead ISO9001 auditor, and an instructor for the American Society of Quality (ASQ) providing instruction on supplier life cycle management, supplier risk management and supplier audits. She holds three ASQ certifications: Certified Quality Engineer, Certified Manager of Quality / Organizational Excellence and Certified Supplier Quality Professional.