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The interview process is constantly evolving due to the changing workforce and workplace. If you have not changed the way you interview in the past 24 months, chances are your process might be outdated and you could lose the ability to attract, interview, and hire the best talent.

Your interview is the foundation for your hiring process and impacts whether the candidates you hire become engaged and retained employees rather than costly turnover statistics. This training will teach you how to listen to understand where each candidate is coming from, to uncover their priorities as well as short and long-term goals.

The interview process has also been impacted by the priorities of Millennials and Gen Z who will continue to represent the majority of the workforce. This training will teach you how strategic interviewing techniques will help establish rapport and trust so you can uncover what is most important to each candidate interviewed.

This training provides you with the best ten strategic interviewing questions to ask and more importantly, shows you what each answer reveals about the candidate you are interviewing. You will also be able to determine the real reason someone will make a career move.

This training also addresses the difference between a virtual vs. in-person interview. You will learn the preparation necessary in advance for both you and the interviewee. Next, this training will outline why scorecards and panel interviews can help remove emotion and unconscious bias from your interview process.

Next, you will learn how to overcome any objections you receive from a prospective hire and teach you how to effectively address questions about the flexibility offered, removal, or hybrid work arrangements.

Lastly, you will learn how to pre-close and close a prospective hire during the interview process to help you determine the candidates’ priorities and exactly what offer they would accept without hesitation.

Why you should Attend

Two of the greatest problems that companies worldwide are facing are the engagement and retention of the talent hired. Both engagement and retention begin with the interview process. Learning how to conduct a strategic interview can improve the engagement and retention of top talent. You will learn how to listen differently to uncover the priorities of each candidate, as well as understanding not only their short but long-term goals.

Many of the interviewing styles that were conducted in the past are no longer effective. This is especially true when interviewing Millennials and Gen Z who represent the majority of the workforce. Top talent knows they are in demand and your interview will either increase or decrease the candidate’s interest in your company or job.

You will learn the importance of developing candidate rapport and trust during your interview so each candidate understands how they can benefit by providing you with the information you request. In addition, you will learn the top ten most effective questions to ask during your strategic interview.

Most interviews are conducted virtually which also changes the dynamics of the interview. Learn how to prepare differently for a virtual interview and what must be done in advance of the interview for each candidate. You will also learn the importance of using scorecards, especially in the case of group or panel strategic interviews.

When interviewing an extremely qualified candidate, you will learn how to fast-track this person through your interview process, and how to connect your job to the candidate’s priorities, or you will lose the candidate.

You will be asked questions about the flexibility offered and the option of working either hybrid or remotely. This training will teach you how to effectively overcome candidate objections.

Lastly, you will master how to pre-close and close throughout your strategic interview to determine the job offer each candidate will accept, without hesitation. 

Areas Covered in the Session

  • Impact of Millennials and Gen Z on interviewing
  • How to establish candidate rapport and trust
  • Ten most effective strategic interviewing questions
  • What the answers to the ten questions reveal about the candidate
  • What must be done in advance for a virtual interview
  • Value of utilizing scorecards
  • How to remove emotion and unconscious bias from interviews
  • Effectively overcome candidate objections
  • How to handle questions about flexible, remote, or hybrid work
  • Determine the job offer candidates will accept without hesitation

Who Will Benefit

  • Entrepreneurs
  • Hiring Managers
  • Human Resource Professionals
  • Talent Acquisition Professionals, and individuals in the Staffing and Recruiting Profession
  • Any company who is hiring

Speaker Profile

Barbara J. Bruno is recognized internationally as one of the top experts in the Recruiting and Talent Acquisition Professions. She is a speaker, author, and entrepreneur who is known for her comprehensive training which shares ideas that are easy to implement. Her mission is to help others achieve greater success.

Kogan Page Publishing of London released her award-winning book “High-Tech High-Touch Recruiting” in 2020. Barb has developed a private labeled Career Portal to help 100% of the candidates that companies attract to improve the candidate experience.

Barb was selected by LinkedIn Learning to create 17 Recruiting Courses, which have had over 2 million participants worldwide, many of which have been translated into several languages for worldwide distribution. In September 2022, Barb released a new Learning Management System (Top Producer Tutor) with video, audio, and written tutors. Her Tutor clients have experienced improved sourcing, recruiting, engagement, and retention of top talent. She prides herself on teaching techniques that help fill open requisitions faster, and with the best talent.

Barb was the Chairman of the Board for NAPS, (National Association of Personnel Consultants) President for the Indiana, and Illinois State Employment Associations, has received numerous awards including the Lincoln, Ancil T. Brown, Woman of Achievement, and Harold B. Nelson Awards. She was also inducted into the NAPS Hall of Fame. She currently serves on the Advisory Board of the Women Business Collaborative, Chairs the Staffing Workstream and donates her time and resources to many philanthropic endeavors.