Zurich, Switzerland: +41 - 43 434 80 33 | US: (510) 954-3145 | support@traininng.com
Instructor
Barbara J. Bruno
The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for
1 HR
(General) recertification credit hours toward aPHR,
The interview process is constantly evolving due to the changing workforce and workplace. If you have not changed the way you interview in the past 24 months, chances are your process might be outdated and you could lose the ability to attract, interview, and hire the best talent.
Your interview is the foundation for your hiring process and impacts whether the candidates you hire become engaged and retained employees rather than costly turnover statistics. This training will teach you how to listen to understand where each candidate is coming from, to uncover their priorities as well as short and long-term goals.
The interview process has also been impacted by the priorities of Millennials and Gen Z who will continue to represent the majority of the workforce. This training will teach you how strategic interviewing techniques will help establish rapport and trust so you can uncover what is most important to each candidate interviewed.
This training provides you with the best ten strategic interviewing questions to ask and more importantly, shows you what each answer reveals about the candidate you are interviewing. You will also be able to determine the real reason someone will make a career move.
This training also addresses the difference between a virtual vs. in-person interview. You will learn the preparation necessary in advance for both you and the interviewee. Next, this training will outline why scorecards and panel interviews can help remove emotion and unconscious bias from your interview process.
Next, you will learn how to overcome any objections you receive from a prospective hire and teach you how to effectively address questions about the flexibility offered, removal, or hybrid work arrangements.
Lastly, you will learn how to pre-close and close a prospective hire during the interview process to help you determine the candidates’ priorities and exactly what offer they would accept without hesitation.
Two of the greatest problems that companies worldwide are facing are the engagement and retention of the talent hired. Both engagement and retention begin with the interview process. Learning how to conduct a strategic interview can improve the engagement and retention of top talent. You will learn how to listen differently to uncover the priorities of each candidate, as well as understanding not only their short but long-term goals.
Many of the interviewing styles that were conducted in the past are no longer effective. This is especially true when interviewing Millennials and Gen Z who represent the majority of the workforce. Top talent knows they are in demand and your interview will either increase or decrease the candidate’s interest in your company or job.
You will learn the importance of developing candidate rapport and trust during your interview so each candidate understands how they can benefit by providing you with the information you request. In addition, you will learn the top ten most effective questions to ask during your strategic interview.
Most interviews are conducted virtually which also changes the dynamics of the interview. Learn how to prepare differently for a virtual interview and what must be done in advance of the interview for each candidate. You will also learn the importance of using scorecards, especially in the case of group or panel strategic interviews.
When interviewing an extremely qualified candidate, you will learn how to fast-track this person through your interview process, and how to connect your job to the candidate’s priorities, or you will lose the candidate.
You will be asked questions about the flexibility offered and the option of working either hybrid or remotely. This training will teach you how to effectively overcome candidate objections.
Lastly, you will master how to pre-close and close throughout your strategic interview to determine the job offer each candidate will accept, without hesitation.