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Webinar Price Details


With work from home continuing in some form for the foreseeable future, managers and leaders need strategies and skills to manage performance now more than ever. In this session you will learn about the performance management cycle for excellence. You will learn a model to build trust with your team members, to guide them to perform at their best and to continue to build skills.

Why you should Attend

Performance management is a key leadership skill, especially right now as many of us continue to work from home. It’s not just about doing an annual or semi-annual review; performance management is an on-going conversation that requires strong communication and coaching skills. This seminar will provide insights and tools on how to start and continue performance management conversations year-round.

Areas Covered in the Session

  • Understand phases of effective performance management
  • Understand leader’s role and key skills to manage performance
  • Develop a coaching mindset to achieve results
  • Understand skills to create trust, develop clear goals and provide effective feedback to develop your team member’s talents
  • Learn tips to keep the conversation going in a virtual work environment

Who Will Benefit

  • Managers and Leaders

Speaker Profile

Paula Connolly, Trainer for Mackay Byrne Group, has over 25 years of experience in professional development training. She has a Bachelor of Business Administration degree from Acadia University and Certificates in Adult Education and Professional Courseware Design, Emotional Intelligence and Personality Dimensions. Paula presents classroom and webinar seminars to help participants improve their communication, leadership and productivity skills.

Paula has a dynamic speaking style and engages her audience while sharing insights and tools that participants can use when they return to their office. She has presented productivity and time management seminars to many clients including the Ministry of Community and Social Services, Health Canada, Public Service and Procurement Canada, Financial Services Commission of Ontario, Associations, Ontario Chartered Professional Accountants and the Canada School of Public Service.

Mackay Byrne Group is a Canadian based training company with over 30 outstanding professional development programs. www.mbg.ca.