Overview
This seminar is your masterclass in high-performance communication during group discussions. Whether you're preparing for interviews, team meetings, assessment centres, or leadership forums this session equips you with essential tools to be clear, composed, and compelling.
From turn-taking strategies to dealing with dominant voices, you’ll learn how to adapt your speaking style, express ideas with confidence, and position yourself as a high-value contributor.
Why you should Attend
Do your ideas often get overshadowed, misunderstood, or ignored in group settings?
- Struggling to speak up confidently without dominating?
- Feeling anxious or going blank under pressure?
- Getting feedback that you talk "too much," "too little," or "off point"?
Then this session is your communication reset.
- Learn the unwritten rules of standout group communication
- Build presence, precision, and persuasive timing
- Avoid the classic mistakes that sabotage your impact
Because how you speak in a group is how you're remembered.
Areas Covered in the Session
- What Makes Group Discussions Challenging and How to Navigate Them
- The Power Triad: Clarity, Conciseness, Confidence
- Do's and Don'ts: Language, Body Language, and Listening
- How to Challenge Ideas Without Causing Friction
- Managing Time, Turn-Taking & Group Dynamics
- Speaking Up Without Rambling or Interrupting
- How to Handle Being Cut Off, Overridden or Dismissed
- Final Frameworks: How to Prepare and Practise for Success
Who Will Benefit
- Graduates & Early-Career Professionals
- Jobseekers Preparing for Assessment Centres
- Mid-Level Managers in Collaborative Roles
- Cross-Functional Team Members
- Anyone Looking to Boost Their Verbal Impact
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.
Instructor
Serena Ittoo