Managing conflict is one of the key functional areas of an astute manager and an aspiring leader. If managed correctly conflict can actually spur innovation and creativity, enhance work relations, and provide an atmosphere of open and productive communication.
The goal in any management endeavor should never be to have zero conflict; that's impossible. The goal should be to minimize conflict, and to manage it productively when it occurs.
Conflict is a natural part of living. It is no different in our business life than in our personal life. The key is not to strive for zero conflict, that is just unrealistic. The goal should be to manage conflict! That is the goal of this webinar.
While some conflict may work itself out, most conflict just gets worse and mutates into other negative behaviors that can erode trust, decay morel and tarnish the reputation of the manager in charge.
If you are worried about your reputation of s manger being compromised because of conflict issues in the workplace, this webinar is a must.