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Webinar Price Details

Overview

This webinar starts by examining the challenges and opportunities of making a transition from face to face selling to remote selling. It looks at customer willingness to change and all the new tools that make it easier and more productive.

The second part of the webinar presents a strategy changing how to maintain and build a customer base that is used to face to face visits. In other words, what do you say to customers and what online services can you offer.

The third part of the webinar considers strategies for standing out in an online world. This is all about getting known and respected as an expert or authority. Credibility is everything.

The fourth part of the webinar is about effective networking and building an ongoing source of new business. This involves using knowing the rules of social network sites and using them to your advantage.

Finally, the webinar looks at tips and techniques for an effective online sales presentation. In other words, how to you get your message across while building a productive relationship with customers and prospects.

Why you should Attend

Three dynamic forces are forcing a transition from traditional face to face selling to various methods of remote selling. First, customers are reluctant to meet face to face during the COVD19 pandemic. Second, millennial customers are more comfortable dealing online and through social media. Third, all of the new technologies provide many robust ways of finding, networking, and communicating with customers. Also, there are vast new opportunities to sell on a worldwide basis. Often the travel required prevents building an international customer base.

In the past, many customers would only buy face to face. Now they either can’t or won’t. These customers are now more open to doing business through phone, email, social network, and web conferences. As a result, salespeople need a command of various technologies and a strategy to incorporate them into their daily sales activities.

There are a number of challenges that salespeople face in making this transition. First, it’s very easy for potential buyers to screen out salespeople from letting everything go to voice mail, marking certain emails as spam, and social networks that are constantly changing rules to make it harder for salespeople. This can initially be very frustrating.

Areas Covered in the Session

  • The Challenge and Opportunities of Remote Selling
  • Transforming Your Current Customer Base
  • Building Your Online Credibility
  • Power Networking Online
  • Online Sales Presentations
  • Salespeople
  • Sales Managers

Who Will Benefit

  • Any company that does business to business selling

Speaker Profile

Steven Rosenbaum For more than 30 years, he has led successful Learning Paths initiatives for major corporations in manufacturing, sales, healthcare, customer service, finance, and leadership. He has developed and trained a network of Learning Path consultants and partners in the U.S. And internationally.

As an author, Steve has written 6 books including Learning Paths: Increase profits by reducing the time it takes to get employees up-to-speed, Up to Speed Secrets of Reducing Time to Proficiency, Managing & Measuring Productivity, and Fair Employment Interviewing. He is also a contributor to the Trainer's Portable Mentor and the Six Disciplines of Breakthrough Learning. He has written more than 100 articles and 400 blog postings on training and development topics.

Steve has also spoken at or keynoted at many leading talent development organization conferences including the Association for Talent Development, Chinese Society of Training and Development, and the International Society for Performance Improvement