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HRCI

The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, ...more


HSRM Traininng.com LLC is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. ?
1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

Overview

In a few strokes we can communicate with people just about anywhere; however, there's a downside: our skills at making connections with others are fading.  As a result, co-workers tend to act without considering the effects of their actions on each other. This can have deleterious effects on employee morale which endangers careers and the organization's success.

The stresses of COVID-19 and lack of connection between co-workers create a perfect storm for dreams and potential to go unrealized.
What if there were easy changes co-workers could make to create a more cooperative, friendlier environment?
The secret lies in practical behaviors that make others feel valued, understood, and heard  these build camaraderie, trust, and respect.  The skills are sensible, intuitive and, with a little practice, can become habitual.

Participants will discover everyday behaviors that make others feel included, that they matter. These are critical to creating a team that exhibits respect, trust, and a sense of common purpose; co-workers who know they can rely on each other to celebrate their successes and help them plow through the tough times, personally and professionally. This is particularly important in this COVID era in which staff members face unprecedented personal and professional stresses. Knowing they have allies at work lightens the load, allowing them to focus on their job.  Quick, easy acts of consideration lead to a more supportive, collaborative workplace in which everyone feels valued, understood, and heard.

Instead of operating like individual workhorses, co-workers can move forward as collaborative, motivated team players.

Why you should Attend

Thoughtless behaviors such routinely showing up late to meetings, leaving common spaces littered, and gossiping create sloppiness, feelings of underappreciation, and resentments. These chisel away at the ‘We’re in this together” spirit, a  hallmark of a collaborative, productive workforce.

Although no malice may be intended, rudeness weakens trust. As examples, co-workers aren’t certain they can rely on each other for help through rough patches;; they wonder if everyone’s pulling their weight. Rudeness breeds discontent. This stunts team performance and seeps into client interactions.

This can sully the organization’s reputation and endanger its revenue potential.
A Gallop poll showed that employees who do not have friends at work are more likely to feel unsatisfied and shy away from engaging. Absenteeism and turnover rates rise; productivity sinks.

When co-workers do not show they care about each other, both they and the organization that employs them are less likely to reach their full potential. Everyone loses out.

Areas Covered in the Session

  • Recognizing disrespect in disguise
  • Listening to co-workers
  • Developing a  noteworthy instead of notorious reputation at meetings
  • Entering another's cube or office
  • Developing gender/cultural awareness
  • Navigating through uncomfortable situations ( including COVID-inspired)
  • Dealing  with difficult co-workers
  • Asking for help what to do first
  • Presenting bad news
  • Maintaining common -spaces
  • Welcoming a new employee
  • Interacting with an intern
  • Avoiding unconscious common behaviors that can cause friction
  • Handling gossip
  • Disagreeing with diplomacy
  • Using the smartphone appropriately
  • Relating to the boss

Who Will Benefit

  • Business Owners
  • Sales Associates  
  • Department Managers
  • Customer-Service Representatives
  • HR Managers
  • Independent Consultants
  • Real-Estate Professionals
  • STEM Professionals
  • Law Professionals
  • Career-Services Directors

Speaker Profile

Janet Parnes equips professionals with skills that turn conversations into valuable connections and clients.

A graduate of The Protocol School of Washington®, she brings 15 years of experience working with clients from a range of industries including higher education, real estate, STEM, law, and architecture.

Janet’s background in sales and public relations combined with her speaker training, positions her to create a paradigm shift in the way we create meaningful professional connections.

Janet formed her company Janet .L. Parnes, Etiquette Consultant in response to a growing need: we can contact people just about anywhere, anytime-yet, we’re losing the art of making connections. This is costing us, for connections are critical in achieving our career goals.

As a professional storyteller, Janet entertains and educates audiences with tales of missteps, misspeaks, and misunderstandings - some of them her own!