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Webinar Price Details

HRCI

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This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, ...more


HSRM Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program. ?
1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

Overview

Are you feeling cheated? You invest a lot of time talking about your product or service but don’t see the return you expect in terms of clients and referrals?

In this webinar you will learn how to capitalize on your conversations to set yourself apart from the competition. The result will be more business, as clients, prospects, and colleagues will more naturally gravitate to you.

The secret lies in subtle techniques that make others feel understood and heard. You will learn tools for a variety of situations – enjoying an easy networking conversation and offering a diplomatic “No, thank you” due to COVID, for example.

And there’s the unintended benefit: as you make others feel understood and heard, they will, perhaps unconsciously, make you feel the same, because they are engaged.  Everyone wins.

Your conversations will be more comfortable, strategic and, thus, rewarding in terms of time vs, acquiring new business.

Why you should Attend

This webinar is for those who  are looking for ways to navigate through conversation quandaries (including COVID-related) in a professional manner-honest yet diplomatic.

Wish they had ways  to avoid  everyday conversation pitfalls.
Are tired of  investing  a significant amount of time networking with little return.
Are searching for an easy to-learn,  implementable edge over the competition .
Can speak easily about their product/service and then hit a brick wall.
Feel ill at ease talking about their product or service, because they don’t want to sound “salesy” .
Want to spend less time clawing after clients and referrals and more time enjoying activities outside of work.

Areas Covered in the Session

  • Listening: beyond words
  • Words/phrases that grab attention and make messages memorable
  • Common conversation practices that can make you look unprofessional
  • Common as well as COVID-19 -inspired conversation dilemmas - how to navigate through then diplomatically and authentically
  • Common words that have unintended consequences
  • Words that persuade
  • Words/'phrases that build rapport
  • Best practices in asking for help successfully
  • Body language-how to harness it's  power to make a silent imprint
  • A map to guide you through difficult conversations such as delivering bad news

Who Will Benefit

  • Business Owners
  • Sales Associates
  • Sales Managers
  • Customer-Service
  • HR Managers
  • Independent Consultants
  • Real-Estate Professionals
  • STEM Professionals
  • Law Professionals
  • Financial Advisors
  • Customer Service  Managers
  • Business Development Managers
  • Career-Services Directors

Speaker Profile

Janet Parnes equips professionals with skills that turn conversations into valuable connections and clients.

A graduate of The Protocol School of Washington®, she brings 15 years of experience working with clients from a range of industries including higher education, real estate, STEM, law, and architecture.

Janet’s background in sales and public relations combined with her speaker training, positions her to create a paradigm shift in the way we create meaningful professional connections.

Janet formed her company Janet .L. Parnes, Etiquette Consultant in response to a growing need: we can contact people just about anywhere, anytime-yet, we’re losing the art of making connections. This is costing us, for connections are critical in achieving our career goals.

As a professional storyteller, Janet entertains and educates audiences with tales of missteps, misspeaks, and misunderstandings - some of them her own!