Giving and Receiving Feedback (That Matters!)

In any thriving organization, the ability to give and receive feedback effectively is a cornerstone of growth and success. "Giving and Receiving Feedback (That Matters!)" is a comprehensive leadership training webinar designed to empower leaders with the skills and strategies necessary to navigate feedback conversations with confidence and empathy.

This topic delves into the principles of effective feedback, emphasizing its role in performance improvement, professional development, and team dynamics. Participants will learn how to craft clear, specific, and constructive feedback, address common challenges such as defensive reactions and fear of conflict, and develop emotional intelligence to handle feedback with sensitivity. By fostering a culture of open communication and continuous improvement, this training aims to enhance overall organizational health and drive individual and collective success.

Why you should Attend

Attending the "Giving and Receiving Feedback (That Matters!)" webinar is essential for any leader aiming to enhance their communication skills and foster a positive work environment.

This training provides practical tools and techniques to deliver constructive feedback effectively, helping to improve performance, resolve conflicts, and build stronger teams. Moreover, learning how to receive feedback with an open and growth-oriented mindset can significantly contribute to personal and professional development. By mastering these skills, attendees will be better equipped to create a culture of continuous improvement and engagement within their organizations.

Areas Covered in the Session

Importance of Effective Feedback
Common Challenges in Feedback
Communication Skills for Effective Feedback
Using the SBI (Situation-Behavior-Impact) Model
Developing Emotional Intelligence
Fostering a Feedback Culture
Interactive Exercises and Role-Playing

Who Will Benefit

Team Leaders and Managers
HR Professionals
Project Managers
Department Heads
Senior Executives
Employee Development Coordinators
Aspiring Leaders

Speaker Profile

Catherine M. Rymsha, EdD, is a leadership authority, acclaimed author, lecturer at the University of Massachusetts, Lowell, and a TEDx speaker.

With a wealth of expertise spanning from sales to marketing/communications to corporate leadership development, she brings a multifaceted perspective to her work. With over a decade of teaching experience in academia, Catherine is currently a management lecturer at the University of Massachusetts, Lowell.

Armed with a master's degree and a doctorate specializing in organizational leadership from Northeastern University, Catherine's scholarly pursuits revolve around the intricate realm of leadership development. As a writer, Catherine has written The Leadership Decision, a compelling non-fiction work; the captivating fiction novel Stunning (murder-mystery); and the comprehensive textbook Leadership for the Now to be released in 2024.