Overview
This session introduces the core elements of project management, covering both the mindset and the mechanics. Attendees will learn how to initiate, plan, deliver, and close projects with confidence, regardless of title or industry.
Ideal for those managing projects informally or starting out in PM roles, the webinar breaks down complex concepts into simple, actionable steps that drive project success
Why you should Attend
Every initiative is a project-whether you're trained in PM or not
If you’ve ever:
- Found yourself leading a project without formal training
- Struggled with timelines, stakeholder expectations or unclear outcomes
- Watched projects derail due to lack of structure
then this session is your foundation for success.
You’ll walk away with:
- Practical frameworks to launch, manage, and close projects
- Tools to stay in control and communicate with confidence
- A strong understanding of how to lead projects that finish well
Areas Covered in the Session
- Defining the project - goals, scope, and success criteria
- Project planning essentials - timelines, milestones, and resources
- Stakeholder management - keeping everyone informed and aligned
- Risk and issue management - handling setbacks with confidence
- Monitoring and control - tracking progress and staying on course
- Closing the project - capturing learnings and celebrating results
- Project management tools and templates for real-world use
Who Will Benefit
- New and aspiring Project Managers
- Team Leaders and Coordinators
- HR and L&D Professionals Managing Internal Initiatives
- Marketing, Operations & Admin Leads
- Change Agents and Transformation Project Teams
- Anyone expected to Lead or Support Projects
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.
Instructor
Serena Ittoo