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Webinar Price Details

Overview

Emotional mastery is the ability to recognize, understand, and manage your emotional responses especially in high-pressure moments. This is not a theoretical workshop. You'll be introduced to a practical, accessible tool called the Key Moment Model, which helps leaders develop emotional mastery in real time.

Through this framework, you'll learn how to pause, reflect, and choose more effective responses strengthening your presence, your decision-making, and your leadership impact. This session is designed for leaders who want to be seen as calm, credible, and ready for more.

Why you should Attend

In high-stakes environments, emotional reactivity can quietly erode your credibility, decision-making, and team trust. The reality is, leaders who can't manage their emotions often stall their growth no matter how technically skilled they are. If you've ever walked away from a meeting wishing you'd handled it differently, or felt hijacked by frustration or self-doubt, this session is for you. Emotional mastery is not about being emotionless it's about staying composed and effective when it matters most. This is the skill that separates respected leaders from those who are simply tolerated.

Areas Covered in the Session

  • A practical model for understanding your emotional responses in high-stakes situations
  • How to recognize and interrupt unhelpful reaction patterns before they derail your leadership
  • The difference between reacting and responding and why it matters
  • How mindset and meaning shape your behavior in key leadership moments
  • Strategies to shift from emotional reactivity to intentional leadership
  • Common thinking traps (like catastrophizing and mind reading) and how to reframe them
  • How emotional mastery builds trust, clarity, and influence with your team

Who Will Benefit

  • Leaders navigating high-pressure environments or frequent change
  • Managers seeking to increase their emotional intelligence and leadership impact
  • Professionals who want to be seen as steady, thoughtful, and ready for greater responsibility
  • Team leads who find themselves reacting instead of responding in challenging situations
  • Anyone responsible for motivating others, building trust, or fostering collaboration

Speaker Profile

Robert Grossman is a nationally recognized leadership strategist and executive coach with over 20 years of experience helping organizations build high-performance leaders and cohesive teams. As the founder of Black Diamond Leadership, Robert has worked extensively with Fortune 500 companies, healthcare systems, biotech firms, and mid-sized businesses to strengthen emotional intelligence, improve communication, and foster cultures of trust and accountability.

Robert is the creator of the Leadership Power Quadrant framework and the Key Moment Model-a practical approach to emotional mastery that helps leaders manage their reactions, build resilience, and lead with greater presence and intention.

Certified in Psychological Safety under Dr. Amy Edmondson, Robert’s programs are known for being practical, engaging, and results-driven. His clients include Amgen, Deloitte, Farmers Insurance, and numerous hospitals and health systems across the country.