This topic is particularly useful for employees and managers who are new to working in the virtual environment.
It will address some fears and uncertainties on the management side such as How do I effectively monitor my team with being a micro manager? How often should I meet with them?
How do I know they are doing what they are supposed to be doing?
From an employee's side it will address possible concerns such as How do I make sure they know what I am doing? What is the best way to get help?
Why you should Attend
Any one who must manage someone outside of an office setting, or is managed or working in a virtual environment either permanently or temporarily.
It is particularly useful for employees and managers who are new to working in the virtual environment and are concerned about making an impact over the phone or computer without visual cues or are also concerned about how and when to communicate up and down the ladder.
Areas Covered in the Session
- Common communication challenges in the virtual workplace from a manager and contributors' perspective
- Using vocal cues to create a positive communication process- how you say it
- The importance of timing- when to say it
- The importance of the message - what you say- clear, concise and complete
- Communication format-when to email, when to text, when to call and when to skype or zoom
Who Will Benefit
- First line Managers
- New Managers
- People new to or Frustrated with a Virtual working Environment
Michael Cox is the founder and President of Nittany Business Coaching and Training. He has provided hundreds of highly acclaimed seminars and webinars on a variety of topics over the last ten years.
He brings his seminars to life with examples from his 29-year career as a high performing leader and manager in the corporate world where he was noted for his ability to develop high performing leaders and teams that consistently exceeded all measurements while having fun.
Mike brings a highly interactive and collaborative approach to all seminars and webinars. He is highly adept at identifying key needs for his clients and students and tailoring his approach to ensure that the most important needs are addressed. His webinars have been described as "highly interactive and compelling," "engaging and exciting," and "highly impactful."
He is passionate about ensuring that attendees leave with a clear plan that can be implemented immediately to drive results and performance.
Mike has an MBA in Marketing from St. Joseph's University. He has worked with various levels of management and staff to provide training and coaching that makes a difference.