Overview
In this webinar, you will learn many skills for becoming a more effective, inspiring communicator. There are four basic styles for communicating and this webinar will present ideas on how to be assertive, not passive, passive-aggressive, or aggressive. If you learn and practice these skills it can improve all your relationships both at home and at work.
Why you should Attend
Everyone can always use some tips and ideas on how to communicate better. Effective communication smooths relationships and helps people feel inspired and motivated. If we can master the various styles of communication and use them appropriately, we can build trust with others and accomplish things like never before.
Areas Covered in the Session
- What is communication and why does it get confusing
- The basic communication model: sender, receiver, message, and feedback
- Four styles of communication: passive, aggressive, passive-aggressive, and assertive
- Assertiveness is the healthiest form of communication in most cases but unfortunately has become confused with aggressiveness
- There are times and places for all styles except passive-aggressive
- Learn how to identify the right style for the situation
- How to use the five-part I-message format which is the heart of good communication
Who Will Benefit
- Everyone in any organization
- Families and Marriages
Speaker Profile
Kevin R. Miller is a president and founder of an international consulting company, Visionbound International. Kevin brings a dynamic style along with a vast array of experience, having served nearly 20 years as an educator, trainer, author, consultant and leader in healthcare, educational, military and church settings.
He and his team facilitate workshops and courses in dozens of subject areas, ranging from leadership and winning customer loyalty to strategic planning and effective communication. Kevin earned a degree in business management from Brigham Young University and three graduate degrees in adult and continuing education, secondary education and Strategy and Operations.
Kevin is a retired active-duty Army officer and has lived extensively in Asia and Europe. He and his wife Denise enjoy traveling and his work has taken them to Greece, Italy, Spain, Japan, the Philippines, Europe, China, India, Oman, Dubai and many other places. They enjoy time with their four adult children and six grandchildren and live in Springville, Utah.
Instructor
Kevin R. Miller