Critical Communications, Before, During and After an Event. Understand how to plan for crisis and what rules to follow when a crisis occurs.
Managing Crisis Communications. You can't want for a crisis to develop a plan! Companies that fail to plan risk alienating their employees, customers and communities with inaccurate, inflammatory or poorly worded information. This webinar provides the do's and don'ts of effective communication and a checklist of items to address before your next crisis occurs.
Speaker Profile
Mark Henriques is a trial attorney focused on pragmatic resolution of complex business disputes. He has successfully litigated cases involving construction, real estate, fraud, unfair trade practices, class actions, non-compete and non-disclosure agreements, and breach of contract. He has experience in state and federal court in both North and South Carolina. Mark has prevailed in numerous trials, arbitrations and mediations. Mark has served as first chair in more than nine jury trials, five of which lasted a week or more. He has successfully argued cases before the Fourth Circuit Court of Appeals and the North Carolina Supreme Court.
Mark's strength lies in his ability to quickly focus on key issues and then develop a comprehensive strategy to win the case through discovery, mediation/negotiation, motions practice and trial. His organized, engaging presentation skills allow him to explain even the most complex or technical factual patterns to a mediator, arbitrator, judge or jury. Mark's clients include leaders in education, banking, consumer finance, retail, pharmaceuticals, health care, information technology, construction and real estate. Mark helps his clients solve the “better, faster, cheaper” challenge.
A member of the Sedona Conference (WG1-E-Discovery, WG6-International EIectronic Information Management, & WG11-Data Security and Privacy Liablity), the Association of Certified E-Discovery Specialists (ACEDS) and the firm’s BullDox e-discovery team, Henriques understands the complex legal and cost issues surrounding e-discovery, litigation holds and ESI collection, processing, review and production. As an experienced e-discovery lawyer, he understands how the correct technology (whether in-house or hosted externally with a vendor) can save money and find the “hot” documents that are outcome determinative. Mark’s combination of trial and e-discovery experience make him a frequent choice to serve as local counsel to clients and Lex Mundi affiliates world wide.
As an education lawyer, Mark advises and represents public and private educational institutions, including the Cabarrus County Board of Education.
Instructor
Mark Henriques