When the time comes to handle a touchy employee issue how do you handle it? Are they properly trained? Do they understand the laws and regulations?
This course is designed to train managers and supervisors the legal and proper techniques in conducting an internal workplace investigation. Without learning investigation techniques and how to handle conflict in the workplace effectively, employees may feel their complaints are not taken seriously.
Why you should Attend
- Learn the basics of how to gather a statement of complaint, identify witnesses, gather evidence, conduct witness interviews, fact-finding, document, report writing and communication follow-up
- Common types of internal investigations
- Legal obligations related to internal investigations
- Information gathering and physical evidence prior to witness interviewing
- Question prep for witness interviews and select appropriate interviewing locations
- Standard format and procedures for documenting investigative findings
- Disciplinary action best practices
Areas Covered in the Session
- Common workplace investigations
- Laws and regulations
- Investigation process
- Policies and procedures
- Conflict of interest
- Writing up the investigation
Who Will Benefit
- HR Managers
- Small Business Owners
- Union Reps
Matthew Burr MBA, MHRIR, GPHR, SHRM-SCP, SPHR has over 11 years of experience working in the human resources field, starting his career as an Industrial Relations Intern at Kennedy Valve Manufacturing to most recently founding and managing a human resource consulting company; Burr Consulting, LLC. Prior to founding the consulting firm, the majority of his career was spent in manufacturing and healthcare. He specializes in labor and employment law, conflict resolution, performance management, labor and employment relations. Matthew has a generalist background in HR and provides strategic HR services to his clients, focusing on small and medium sized organizations.
In July 2017, Matthew started as an Associate Professor of Business Administration at Elmira College and was promoted into the Continuing Education & Business Administration Department Liaison role in July 2018. He teaches both undergraduate and graduate level business courses at Elmira College. Matthew is also the SHRM Certification Exam Instructor at the college, his students currently have an 80% pass rate on the SHRM-SCP and 92.3% pass rate on the SHRM-CP. Matthew works as a trainer Tompkins Cortland Community College, Corning Community College, Broome Community College and Penn State University. He also acts as an On-Call Mediator and Fact-Finder through the Public Employment Relations Board in New York State, working with public sector employers and labor unions.
Matthew has publications at the Cornell HR Review, Business Insider, New York State Bar Association, Expert 360 (in Australia). In early 2017, he published his first book, “$74,000 in 24 Months: How I killed my student loans (and you can too!).”
Matthew has an associate's degree in business administration from Tompkins Cortland Community College, a Bachelor of Science degree in business management from Elmira College, a master's degree from the University of Illinois School of Labor and Employment Relations in Human Resources & Industrial Relations and a Master’s in Business Administration specializing in entrepreneurship from Syracuse University.
He currently holds a Lean Six Sigma Green Belt, Senior Professional in Human Resources (SPHR), Global Professional in Human Resources (GPHR) and the Society of Human Resource Management Senior Certified Professional (SHRM-SCP) certifications.
Matthew has been featured on CNN Money, Fast Company, Fits Small Business, Magnify Money, My Twin Tiers, Namely, Student Loan Hero, Smart Sheet and CEO Blog Nation.