Zurich, Switzerland: +41 - 43 434 80 33   |   US: (510) 954-3145   |   support@traininng.com

Webinar Price Details


The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, ...more

HSRM Traininng.com LLC is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. ?
1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.


Difficulty attracting employees, difficulty engaging employees, remote employees, turnover, claims, and brand damage. All are enormous challenges for every company today! Since we can’t "control" or "micro-manage" employees, nor do we really want to, best practices, engagement, and coaching are our only options!

In this fast-moving presentation, HR, engagement, and coaching expert Don Phin will share strategies and tools to help you and your managers step up their engagement and performance management games by learning how to coach their direct reports. 

Coaching helps for a myriad of reasons. The best managers and employees want to improve their ability to engage everyone from board members to the rank and file. They have a strong IQ and realize they need to build their EQ. Usually self-motivated.

Why you should Attend

Two of the most impactful workplace trends are employee engagement and coaching. Given the scarcity of employees and retention problems, the ability to control employees is dead. Coaching is the answer.

Areas Covered in the Session

  • When to coach
  • Where to coach
  • Different approaches to coaching
  • Levels of accountability
  • Secrets to great listening
  • Great questions to ask
  • Actions speak louder than words
  • Move from expectations to agreements
  • How to know when somebody is uncoachable
  • And much more

All attendees receive Coaching Questions and the Timeline of a Coaching Session

Who Will Benefit

  • HR
  • Recruiting
  • Managers
  • Leaders

Speaker Profile

Don Phin has been a California employment practices attorney since 1983. He litigated employment and business cases for 17 years and quit once he figured out that nobody wins a lawsuit. Since leaving litigation, he has written numerous books and presented more than 500 times to executives nationwide. He loves talking about emotional intelligence and creating engaging workplaces!

Don was the founder and President of HR That Works, used by 3,500 companies and acquired by ThinkHR in January of 2014. He worked there for two years as a V.P.

Now in his "wisdom-sharing years," Don loves advising and coaching executives. He continues to inspire with his speaking and training.