Overview
This advanced, strategy-led session empowers HR, L&D and organisational leaders to create impactful workplace qualification programmes that are aligned with strategic goals, inclusive values, and sustainability principles.
It combines instructional design, accreditation strategy, and stakeholder engagement to help attendees build qualification pathways that boost retention, elevate capability, and contribute to a future-ready culture.
Why you should Attend
Our learning strategy is either preparing people for change-or falling behind.
If your organisation is:
- Struggling to retain skilled staff
- Lacking consistency in development and upskilling
- Overlooking sustainability and DEI in learning strategy
then this masterclass is essential.
You’ll learn to:
- Build scalable qualification frameworks that evolve with your organisation
- Align training with purpose, inclusion, and ESG targets
- Deliver tangible value through employee development and certification
Areas Covered in the Session
- Foundations of sustainable L&D - purpose, longevity, inclusivity, and impact
- Identifying core competencies & qualification needs organisation-wide
- Designing blended and modular learning journeys
- Embedding DEI and ESG principles into workplace qualifications
- Navigating accreditation & partnerships with certifying bodies
- Evaluation frameworks - measuring success and long-term value
- Communicating programme value to employees and leadership
Who Will Benefit
- HR Directors & L&D Leads
- Organisational Development Professionals
- Diversity, Equity & Inclusion Managers
- Sustainability & People Strategy Teams
- Accreditation Consultants & Internal Coaches
- Educational Designers in Corporate Settings
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.
Instructor
Serena Ittoo