Overview

Take Charge of Your Communication! 

People respond optimally to leaders who have integrity, self-awareness, courage, respect, empathy, and gratitude. They should be learning agile and flex their influence while communicating and delegating effectively. 

Clear expectations, a shared vision and a leader who models the way help team members chart a course for success. When individuals challenge a leader, they are also testing the boundaries of what is possible and need limits and guidelines to keep them focused on their goals and the department’s parameters. 

Additionally, strong leadership creates a shared vision that aligns team members and provides a sense of purpose and direction, resulting in improved performance, productivity, and innovation.

Why you should Attend

Stop Feeling Silenced, Start Saying Yes (to Yourself)!

Do you struggle to voice your ideas, feel constantly swamped, or like your priorities get sidelined? This energizing workshop is your key to unlocking assertive leadership. Learn how to speak clearly, set boundaries without burning bridges, and delegate effectively – all while building genuine connections with your team.

Through engaging activities and relatable scenarios, you'll master assertive communication various situations, from delivering feedback with confidence to negotiating deadlines with clarity. 

Gain powerful tools for resolving conflicts, gracefully declining requests, and advocating for yourself and your team. This workshop empowers you to become a leader or HR professional who commands respect, fosters trust, and achieves goals with ease.
Ready to silence the inner critic, claim your voice, and create a thriving work environment? Enroll today!

We will cover: 

• Understand your own and other’s conflict resolutions style, so you choose your approach tailored to the people  you are working with
• Strengthen your confidence in your messaging and communication, so you garner more respect and buy-in from your peers, supervisors, employees and in cross-functional and virtual team meetings
• Learn to how to stay calm and focused in challenging situations, and pivot back to the issue at hand for a sustainable solution
• Leverage your current communication style and adopt new strategies and tools for moving people from a “stuck” position to understanding their needs for stronger negotiation and management

Areas Covered in the Session

By the end of this class, you will walk away with:

• Practical tools and strategies to implement assertive communication in your daily work
• Increased confidence and self-assuredness to handle any professional situation
• Improved communication and collaboration within your team and across the organization
• A powerful leadership presence that inspires respect and drives results

This class is for you if you are ready to:

• Upgrade your leadership presence and take charge of your communication and interactions
• Lead with confidence and clarity
• Build stronger relationships and enhance team performance with both positive and formative feedback 

Who Will Benefit

• Sales
  
• Customer Service
  
• Managers
  
• HR
  
• Health Care providers
  
• Providers
  
• Account Representatives
  
• Project Managers
  
• IT Professionals
  
• Insurance and Claims Representatives
  
• Attorneys
  
• Paralegals
  
• Risk Management and Product Management
  
• Pharma & Drugs
  
• Quality Management
  
• FDA Compliance
  
• Medical Devices
  
• Biotech & Biologics
  
• Clinical Research
  
• Lab Compliance
  
• HIPAA-HITECH
  
• General Healthcare
  
• Healthcare IT & Data Security
  
• Law & Audits
  
• Recall and Crisis Management