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It would take weeks to gather and analyze the same quantity of data manually that AI processes can accomplish in seconds. In today’s fast-moving business environment, speed is critical for the following reasons:
Artificial intelligence comes in narrow and strong levels, but most AI systems can be classified into three categories: voice recognition, bots, and algorithms. There are actually many kinds of artificial intelligence that can range from calculating auto immune system performance to automating physical systems, but the three major areas that concern HR are voice recognition, robot automation, and algorithms.
Most research suggests that there is little to fear from intelligent AI systems developing human traits like love, hate, greed, and ambition because these are human emotions. Narrow-based AI functions are ideal for compiling data in HR systems such as verifying information, researching specific areas, and solving other task-specific problems.
This type of AI can convert text into words and vice versa, search Internet sites, videos, podcasts, and broadcasts for key phrases and subjects and deliver the information automatically to other analytic programs and on-demand in the preferred format of speech or text.
Your AI personal assistants usually employ this technology. The primary function of voice recognition, however, is to trigger actions based on voice commands, such as opening a file, website, or program, adjusting environmental controls, controlling household and office devices, and other simple command functions.
The major search engines employ bots to search the Internet for keyword phrases. The usefulness of bots extends to learning, chatting, asking questions, giving directions, recalculating routes, and other useful functions. Car navigation systems typically use these artificial intelligence systems.
Current AI systems can learn, but they have a long way to go before they can solve complex logic problems. Even the simplest decision involves thousands of variables, but consider how often you look for a single dataset to solve complex logic problems. AI can accelerate finishing repetitive searching tasks exponentially.
AI algorithms are step-by-step instructions that guide AI functions. Sophisticated algorithms can be set to automate many HR functions such as gathering business intelligence, disseminating information to the right stakeholders, monitoring key performance benchmarks, and tracking outside interests and social media activity of employees and recruitment prospects.
Data collection is critical for HR, and AI software can automate complex tasks such as gathering information from multiple contact points, segregating employees and HR problems into profiles, and training teams to use data to the fullest potential. The HR benefits of artificial intelligence include:
HR hiring managers can become company strategists and coaches while AI handles routine tasks in seconds that used to take managers hours to perform.
For example, an HR recruitment manager might need to research a prospect’s salary history, performance ranking, recent job offers, and other criteria such as whether the company can offer a competitive compensation package. AI can collate this information in seconds.
A supervisor with AI skills can sign off on job offers faster and forward them to the next level in the decision-making process.
AI programs offer HR departments ways to train their staff, earn certifications, cross-train and learn new skills. An intuitive AI program allows people to work at their own speeds, but a really great program can encourage faster development by introducing rewards and incentives based on each worker’s profile. People who are struggling with a skill or concept can be referred to outside resources or a human mentor.
Machine learning is one of the most exciting areas of AI development for HR. Artificial intelligence that can learn and grow offers tremendous potential for developing new people management strategies and proactively anticipating business goals.
Artificial intelligence can handle many of your employees’ routine requests about the organization’s policies and benefits, but a learning AI could recommend training programs and external events that would interest an employee for better holistic management.