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HRCI

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This activity has been approved for 1.5 HR (General) recertification credit hours toward aPHR, ...more


Overview

Organizations must audit its quality systems regularly in order to satisfy the requirements of ISO standards. Learn about the techniques of internal and third-party type audits.  These techniques can be a powerful tool in achieving results.

The objective of an audit is not to find fault, but to discover opportunities needing change, which can lead to improvement.

Why you should Attend

  • Learn how to plan, execute, report and follow-up for Quality Systems Audits
  • Understand the execution of an effective audit:
  • Interviewing and questioning personnel
  • Developing checklists
  • Effectively documenting the findings
  • Enhance the knowledge and understanding of the principles of Quality Management Systems
  • Learn about employing internal audits
  • Understand how to interpret the standards as an auditor

Areas Covered in the Session

  • Introduction to Quality Systems Audits
    • Definition of an audit
    • Types of audits (third party, external, internal)
  • Audit Objectives and Responsibilities
    • Establishing the structure and the roles
  • The Phases of the Audit Process
    • Initiating the audit
    • Preparation at two levels (Lead Assessor and team members)
    • Execution of the audit
    • Preparing the "Report"
    • Corrective action and follow-up

Who Will Benefit

  • Iso Audit & Compliance Personnel
  • Purchasing Personnel
  • Operations Personnel

Speaker Profile

Michael W. Gozzo, , CPIM, CSCP, CQA is President and Founder of THE TOTAL BUSINESS CONSULTING GROUP, LLC., a firm specializing in counseling and education of all levels of management in the areas of Supply Chain, Lean Manufacturing, Demand Flow Technology, Just-In-Time, Total Quality Control, Manufacturing Systems Implementation, Inventory Control and Production/Operations Management.

Recent involvement with Silicon Valley Leaders in Supply Chain Management, Lean Manufacturing practices and ISO include Cisco, Infineon, Sunrise Telecom, PerkinElmer, Philips Semi-conductor and SanDisk. Mike Gozzo went to Germany to train operational personnel at Lufthansa Air Cargo. He has been associated with Lean practices: pull systems, quick change, 5-S, VMI, cell design and others.

Mike has traveled and worked extensively in Canada, England, Hong Kong, Ireland, Scotland, Germany, Japan, Korea, Mexico, Indonesia, South Africa, Thailand, Bahrain, U.A.E., Qatar, Saudi Arabia, Oman, and Taiwan. He has an Executive Program Master of Business Administration Degree from the University of New Haven, as well as a Bachelor of Science in Finance from the University of Connecticut. He is certified as CPIM & CSCP by the Association of Operations Management (APICS)/Association of Supply Chain Management (ASCM). Is also a Certified Instructor (IDP) for APIC/ASCM, internationally.

Mr. Gozzo is the co-author of "Made in America - The Total Business Concept" and several other books and numerous published articles. He has developed over 50 courses which can be customized for the respective client.