4-Hour Virtual Seminar on an Introduction to Quality Control in Manufacturing

What is a quality system? How will we go about employing such? This is a basic question for both those organizations that exist or new enterprises starting.

Quality can be defined in many ways, from reducing variation to eliminating waste and rework, as well as increasing efficiency and effectiveness.

According to ASQ online glossary, a Quality Management System (QMS) is a mechanism for managing and continuously improving processes to achieve customer satisfaction.

This core capability coupled with the identification of the various available tools will be presented in this program - exercises will enhance the learning process.

Why you should Attend

What Is a Quality Management System (QMS)
Understand What the Cost of Quality Is and Why Is It Needed
What Are the Relationships Between Various Quality Programs, Methods & Approches:
- TQM, ISO, MBA (Malcolm Baldrige Award)
What Is Lean Thinking and How Does It Relate/Apply to Quality
What Is and How to Employ Fmea (Failure Mode Effects Analysis)
Understand What Is Statitical Process Control (SPC) and Where to Deploy It and Why
What Is the Body of Quality Knowledge (QBOK)
What Is Six Sigma

Areas Covered in the Session

Define What Is Quality
- What Is QMS?
Various Quality Approaches
- Total Quality Management (TQM)
- International Organization of Standardization (ISO)
- Malcolm Baldrige Award (MBA) & Deming Award
Tools to Employ
- Cost of Quality
- Six Sigma
- Cause & Effect Analysis
- Failure Mode Effects Analysis
- Statistical Process Control
- Lean Thinking
Measurement of Performance

Who Will Benefit

Production Leaders - Supervisors, Managers, Directors
Quality Supervisors, Inspectors
Purchasing Buyers, Purchasing Agents, Purchasing Managers, Directors
Material Planners, Managers, Directors
Supply Chain Managers, Directors
Engineers - Manufacturing, Industrial
Information Systems Analysts

Speaker Profile

Michael W. Gozzo, , CPIM, CSCP, CQA is President and Founder of THE TOTAL BUSINESS CONSULTING GROUP, LLC., a firm specializing in counseling and education of all levels of management in the areas of Supply Chain, Lean Manufacturing, Demand Flow Technology, Just-In-Time, Total Quality Control, Manufacturing Systems Implementation, Inventory Control and Production/Operations Management.

Recent involvement with Silicon Valley Leaders in Supply Chain Management, Lean Manufacturing practices and ISO include Cisco, Infineon, Sunrise Telecom, PerkinElmer, Philips Semi-conductor and SanDisk. Mike Gozzo went to Germany to train operational personnel at Lufthansa Air Cargo. He has been associated with Lean practices: pull systems, quick change, 5-S, VMI, cell design and others.

Mike has traveled and worked extensively in Canada, England, Hong Kong, Ireland, Scotland, Germany, Japan, Korea, Mexico, Indonesia, South Africa, Thailand, Bahrain, U.A.E., Qatar, Saudi Arabia, Oman, and Taiwan. He has an Executive Program Master of Business Administration Degree from the University of New Haven, as well as a Bachelor of Science in Finance from the University of Connecticut. He is certified as CPIM & CSCP by the Association of Operations Management (APICS)/Association of Supply Chain Management (ASCM). Is also a Certified Instructor (IDP) for APIC/ASCM, internationally.

Mr. Gozzo is the co-author of "Made in America - The Total Business Concept" and several other books and numerous published articles. He has developed over 50 courses which can be customized for the respective client.