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Elizabeth (Liz) Keim

Managing Partner, Integrated Quality Resources, LLC

Elizabeth (Liz) Keim is a managing partner at Integrated Quality Resources in Boulder, Colorado, USA. She works with clients worldwide on business results with Lean Six Sigma and Performance Excellence criteria. Previously, she spent 17 years at IBM Global Services and 2 years at GE Plastics working on quality improvement primarily in non-manufacturing processes.

Liz had at BS in Computer Science and an MBA in Accounting and Finance. She holds a number of ASQ Certifications including Six Sigma Master Black Belt and Manager of Quality/Organizational Excellence. She has been awarded numerous medals from the American Society for Quality (ASQ), International Academy for Quality (IAQ) and the Asia Pacific Quality Organization. Liz is a Past Chair of the ASQ and current President of IAQ.



  •  Monday, July 20, 2020
  • 10:00 AM PDT | 01:00 PM EDT,
  • 60 Minutes
  • $110.00
Overview of Lean Six Sigma for Service Processes

The session will focus on the use of Lean Six Sigma for improving service processes.

  •  Monday, August 17, 2020
  • 10:00 AM PDT | 01:00 PM EDT,
  • 60 Minutes
  • $110.00
Value Stream Mapping for Service Processes

This session will present simple ways to build value stream maps for service processes.





  • Recorded
  • View Anytime
  • 60 Minutes
  • $150.00
Overview of Lean Six Sigma for Service Processes

The session will focus on the use of Lean Six Sigma for improving service processes.

  • Recorded
  • View Anytime
  • 60 Minutes
  • $150.00
Value Stream Mapping for Service Processes

This session will present simple ways to build value stream maps for service processes.