Lydia Ramsey is an international business etiquette expert. She is the president and founder of Manners That Sell, a firm based in Savannah, Georgia, offering seminars, keynote speeches and executive coaching to corporations, associations, colleges and universities as well as individuals. She began her career as an etiquette consultant over three decades ago.
In 1997 Ramsey founded Manners That Sell to pursue her passion for business etiquette. While the majority of her work is spent in group training and onsite workshops, she is often asked either by the individuals who attend her sessions or the executives who hire her to follow up with one on one coaching. She assures all her clients that she comes with a life-time guarantee so that at any point in time, they can call on her to help them personally with their business etiquette issues.
Ramsey is the author of several books including MANNERS THAT SELL – ADDING THE POLISH THAT BUILDS PROFITS (Pelican Publishing 2008) and LYDIA RAMSEY’S LITTLE BOOK OF TABLE MANNERS (Longfellow Press 2008). She has produced four training videos, including “Dining for Profit” which was featured in the Wall Street Journal as one of the top four training videos on business dining. She is the business etiquette columnist for The Savannah Morning News and a contributor to business journals and trade publications in print and online. She has written scripts for Voice of America China Department on business etiquette to be broadcast to China, Thailand and other Far Eastern countries.
Ramsey is certified by The Protocol School of Washington and At Ease Etiquette Consultants. She has traveled extensively throughout the US and as far abroad as India and Dubai to offer her programs on business etiquette and professional courtesy.
Ramsey is a popular media figure and regularly called to be interviewed or featured on national television and radio. She has appeared on FOX TV, NPR, PBS, NBC, CBS and The Travel Channel. She has been featured or quoted in newspapers and magazines including The New York Times, The Wall Street Journal, Investors Business Daily, Entrepreneur, The Los Angeles Times, The Boston Globe, The Chicago Tribune, Real Simple Magazine, Cosmopolitan, Woman’s Day, Men’s Health, Men’s Fitness and Golf Digest. Her clients belong to a host of industries including financial, healthcare, construction, sports, legal, hospitality and tourism as well as colleges and universities. Among those clients are Turner Construction International, Colas International, Gulfstream Aerospace, Georgia Ports Authority, PSS World Medical, TSYS, SunTrust Bank, Marriott, The PGA Tour, Columbia University, The American Hospital Association, The US Federal District Courts and The US Bankruptcy Court. Ramsey firmly believes that etiquette is not about rules; it’s about relationships