Vivien Katzav is the owner of Katzav Consulting (Pty) Ltd. She developed extensive knowledge of understanding people through 18 years as a registered professional nurse, mainly working in the Intensive Care arena in the role of Head Nurse and Tutor. She then spent 20 years in the pharmaceutical industry, where she gained expertise in various roles within sales, marketing, human resources, Six Sigma facilitation and as the learning and development manager.
She served on the Board of Trustees for the Pension and Provident Fund for several years and honed her leadership skills in the role of Sales Director. She holds an MBA, various diplomas within the nursing field as well as an Advanced Diploma in Teaching, Training and Assessing. Vivien is a Consulting Associate for The Ken Blanchard Companies® and NetExpat. She is a certified Life Coach as well as a John Maxwell Coach, Facilitator and Speaker.
Vivien is passionate about empowering individuals to believe in their greatness. Her training style is interactive and engaging, which allows participants to immediately experiment with concepts in a safe environment. Vivien uses systems thinking and learner-centered facilitation, allowing each person to construct his or her own meaning by talking about, listening to, and reflecting on content, ideas, issues, and concerns. In each workshop she demonstrates how to implement these concepts in a holistic framework.
This webinar will help you to view conflict from a solution perspective. It will help you to focus on what you want in these situations, what you say and what you can do.