"Professional;" does not mean stilted and fake. True professionals are also authentic. They simply exhibit a "courteous, conscientious, and generally business like manner in the workplace" Merriam Webster.
In a few strokes we can communicate with people just about anywhere; however, there’s a downside: our skills at making connections with others are fading. As a result, co-workers tend to act without considering the effects of their actions on each other.