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Webinar Price Details


The primary objective of this webinar is to help safety and quality professionals understand the human factors principles that can improve human performance. The webinar focuses on ways to reduce operating and maintenance errors. Many of the concepts can be applied to research, development, design, construction, training, and management activities.

The first part of the webinar will equip you with a basic understanding of human error. The webinar will help you recognize some of the causes of human errors through the use of simple case histories.

The second part of the webinar will explain how human factors engineering and human reliability analysis interrelate with other management activities.

Why you should Attend

What caused the last quality deviation at your plant?  the last accident?  the last plant outage?  Chances are that you blamed human error as either the direct cause (e.g., a worker shut down the wrong machine) or as contributing cause (e.g., worker failed to start the backup cooler quickly enough).

Areas Covered in the Session

  • Importance of Improving Human Performance
  • Understanding Human Error
    • What is Human Error
    • Theory of Human Error
  • Strategies of Improving Human Performance
    • Examples of Error-Likely Situations
    • General Approaches to Improving Human Performance

Who Will Benefit

  • Quality Manager
  • Safety Manager
  • Safety Professional
  • Quality Auditor
  • Process Safety Manager

Speaker Profile

James J. Rooney , PMP, is the Managing Director of The QRS Group. He has 40 years of experience in quality, lean six sigma, reliability engineering, risk assessment, incident investigation and process safety management. This includes the application of techniques such as fault tree analysis, failure modes and effects analysis, root cause analysis and hazard and operability analysis. Mr. Rooney has taught enterprise risk management for US government agencies including the Bureau of Fiscal Services, the International Boundary Water Commission (IBWC), and the Mine Safety and Health Administration (MSHA).

A Fellow of the American Society for Quality (ASQ), Rooney sits on the editorial review board of ASQ's Quality Progress magazine and served as the Chair of ASQ's Board of Directors in 2011 - 2012. He has published numerous papers on risk assessment and reliability engineering methods and was a guest editor of the IEEE Transactions on Reliability special issue on chemical process safety.

Mr. Rooney holds 10 ASQ certifications: Certified Biomedical Auditor (CBA), Certified Food Safety and Quality Auditor (CFSQA), Certified Manager of Quality and Organizational Excellence (CMQ/OE), Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), Certified Quality Process Analyst (CPQA), Certified Quality Technician (CQT), Certified Quality Improvement Associate (CQIA), Certified Reliability Engineer (CRE), and Certified Six Sigma Green Belt (CSSB)

Rooney received a B.S. in chemical engineering from the University of Virginia in 1975, an M.E. in nuclear engineering from the University of Tennessee in 1978 and an M.B.A. in management/operations research from the University of Tennessee in 1983.