This webinar details how to train your front line staff and teach them how to have that gut feeling for monitoring BSA. If they understand the "Why" they'll be much more likely to remember the "How". This can be used as a "Train The Trainer" course or as annual training for all front line staff.
A sound BSA program requires annual updates: a board appointed BSA officer, a BSA policy, face to face training, and a system of internal controls (checklists) to monitor for suspicious activity. While we'll talk about checklists to monitor for suspicious activity we want to give your front line staff the insight to question certain activities.
Most BSA officers don't have the public speaking confidence or the PowerPoint to create their own program. This webinar will give them the tools and tips to present the material and become the subject matter expert at their financial institution.
By presenting BSA at your institution you become the "go to person". Knowing the "Why" of their motivation helps bank and credit union personnel understand and remember the "how" in their methods.